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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

How do I save a scan as a pdf?  2nd question: my scanner saves documents individually and not as a document, how do I correct this?

1 REPLY 1
HP Recommended

@Mike_Hi 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

This printer is both smarter than some "lesser models" and less smart than the top-tier OfficeJet Pro 9xxx models.

 

Smarter than some:

The printer - when a document is loaded in the ADF - can single-side scan the page(s) of that document.

 

Less Smart than others:

The aforementioned "single side" scan limitation means you have to scan one side, flip, scan the other side(s).

 

What you use to Scan depends on the apps / software you have available on your Device and Operating System / version.

 

Examples....

 

HP Smart (Windows and Mobile) supports Scan to PDF and Photo / Image

HP Smart tends to group pages together in one document.

You do have to scan and use Add Page(s) to complete multi-page and / or 2-sided documents.

There is no automatic reorder feature.

 

General Example - HP Smart (Windows) - Simple PDF Scan

HP_Smart_Win_Scan_Document_Save_5HP_Smart_Win_Scan_Document_Save_5

 

===================================================

 

Windows - Full Feature / full driver printer software installed

 

HP Scan includes a "2-sided (Manual)" option that guides you to scan first side(s) > reload paper > scan second side(s).

The document pages are re-ordered for you.

 

More > Destination includes (in sub-menu File Type) the mechanism to store the document pages as one file or as individual files.

 

Example - HP Scan - Main Menu - More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP OfficeJet Pro 8028e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.