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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

How do I save a scan as a pdf?  2nd question: my scanner saves documents individually and not as a document, how do I correct this?

1 REPLY 1
HP Recommended

@Mike_Hi 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

This printer is both smarter than some "lesser models" and less smart than the top-tier OfficeJet Pro 9xxx models.

 

Smarter than some:

The printer - when a document is loaded in the ADF - can single-side scan the page(s) of that document.

 

Less Smart than others:

The aforementioned "single side" scan limitation means you have to scan one side, flip, scan the other side(s).

 

What you use to Scan depends on the apps / software you have available on your Device and Operating System / version.

 

Examples....

 

HP Smart (Windows and Mobile) supports Scan to PDF and Photo / Image

HP Smart tends to group pages together in one document.

You do have to scan and use Add Page(s) to complete multi-page and / or 2-sided documents.

There is no automatic reorder feature.

 

General Example - HP Smart (Windows) - Simple PDF Scan

HP_Smart_Win_Scan_Document_Save_5HP_Smart_Win_Scan_Document_Save_5

 

===================================================

 

Windows - Full Feature / full driver printer software installed

 

HP Scan includes a "2-sided (Manual)" option that guides you to scan first side(s) > reload paper > scan second side(s).

The document pages are re-ordered for you.

 

More > Destination includes (in sub-menu File Type) the mechanism to store the document pages as one file or as individual files.

 

Example - HP Scan - Main Menu - More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP OfficeJet Pro 8028e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.