HP 8710 scans in legal size not letter

[GRH41]

my new HP officejet Pro scans using legal size not letter.  how to change to letter

[Riddle_Decipher]

@GRH41

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand you need help changing legal size to letter size,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

• Where are you scanning from? is it from the computer or the printer?
  • If its the computer, which application is it? depending on that we could provide a more accurate solution.
     
• Did you ensure your printer supports the paper size of your choice?
  • If not, use this link to check the paper-handling specifications: https://hp.care/2Lui3vn
     
• Did you check the user guide for changing the printer scan settings?
  • ​​​​​​​If not, use this link to go through the steps to change: https://hp.care/2tCBD2r

While you respond to that, here's what you need to do, if it's supported & as I said, this may not be accurate to the program you are using:

Launch the HP print driver window from common Mac applications and learn how to navigate the different tabs and menus.

1. Open the document or photo on your computer, click File, then click Print. For the Photos app, click the Print button at the bottom of the window.

   The printer settings window opens. Click Show Details at the bottom of the window, if necessary, to view all available menus.

   Figure : Example of the print settings window with Show Details selected

   

2. Select your printer in the Printer menu.

3. Select an option in the Presets menu that applies to your print job or paper type.

4. Click the unnamed print options menu at the window separator bar to select more settings options.

   Figure : Unnamed print options pop-up menu open with Layout selected

   

Read the following sections for print settings definitions and how to find them.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: https://hp.care/2Dp6VvT

(By the end of this article all the issues should be resolved)

Keep me posted,

For I shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, 

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.