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‎03-18-2023 10:45 AM

HP Recommended

I have an HP OfficeJet Pro 8720. After the phone company "improved" my line my fax stopped receiving faxes. It can do everything else but this. I'm told I have to do a "hard reset" but have not idea how.

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1 REPLY 1

‎03-21-2023 06:00 AM

HP Recommended

Hi @DonHL,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing fax issues with your HP OfficeJet Pro 8720 All-in-One Printer.

 

Please follow the steps from this document.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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