HP 9015 scanning quality not so good.

[Fasteddy57]

Photographs scanned on the 9015 flatbed have this strange "photoshop like" smoothing filter applied to the image, even when saved as uncompressed tiff. I have tried HP Smart Scan, Hp Easy Scan, VueScan, and all render image the same. I thought it might be the unit, but have returned it and replaced with another same model, Same problem persists. Is this the best I can expect? Does not seem right. See samples. Images are cropped, at 100% 300 dpi.

  

 

 

[Kumar0307]

Hi @Fasteddy57

Welcome to the HP Support Community. I'd be happy to assist you.

Let us try these steps:

Update the printer firmware

Click here to download and install the latest firmware from your MAC.

Also, check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

Kindly refer to this document to know how to improve scan quality.

You may refer to this document to know how to scan from your MAC and change the scan settings.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Fasteddy57]

Hi Kumar0307.

The firmware is up to date. I have tried your suggestions even before you suggested them. I installed the Hp software and drivers on my Win97 Pc to try and run the "Print & Scan doctor". All checks out as ok. 

Please save the 2 images I have posted and open them together and look at them at 100% . You will see the quality  differences. Looking forward to your comments.

Thanks.

[Kumar0307]

@Fasteddy57

In that case, I suggest you reach out to the HP Support team in your region for further assistance as we have tried all the necessary steps.

Keep me posted for any other assistance.