HP All in One

[bguinn49]

how to retrieve  scanned documents that I scanned and then closed the app not meaning to do 

[Jerry_57]

Hi @bguinn49,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you scanned a document using an HP All-in-One printer and closed the app without saving, here are a few steps you might take to try to retrieve the scanned document:
 

Check the Default Save Location:
 

• Sometimes scanned documents are automatically saved to a default location on your computer, such as a designated folder like "Documents" or "Pictures". Check these folders to see if the file was saved there.

Use HP App:
 

• If you used the HP app, open the app and check if there is a "Recent Scans" or "Scan History" section that might list recent scans.

Search for File Types:
 

• Use your computer's search feature to look for recent files with common file extensions for scanned documents, such as .pdf, .jpg, or .png.

Temporary Files or Recycle Bin:

• Sometimes scanned files are temporarily saved or may accidentally move to the Recycle Bin. Check these areas on your computer.

Rescan the Document:

• If the document was not saved or cannot be found, you might need to rescan the document.
  
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support