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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Color Laser MFP 178nw

Hi All,

 

When I want to be able to scan to Email, but it seems that the Embedded web server doesn't have the SCAN tab that is shown in the video instruction/ tutorial. Anyone have any ideas?

 

Many Thanks in advance.

 

 

1 REPLY 1
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@anon2024 

 

Welcome to the HP Community --

 


@anon2024 wrote:

Hi All,

 

When I want to be able to scan to Email, but it seems that the Embedded web server doesn't have the SCAN tab that is shown in the video instruction/ tutorial. Anyone have any ideas?

 

Many Thanks in advance.

 

 


Yes, the tutorial was created to explain how to set up the feature on a printer that supports Scan to Email.

Your Embedded Web Server (EWS) and printer do not support the Scan to Email option,.

 

User Guide 

Section Using HP Embedded Web Server - Starting on Page 66

 

HP Smart supports Share --

If using Windows, before you use Share (to Email), add your sender's address to Windows Mail.

 

NOTE:  If you have already changed your Windows Mail to "New Outlook" and you want to use Share, you must "go back" to using Windows Mail -- At this writing, HP Smart Windows does not understand how to use "New Outlook" with Share.

 

 

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HP Color Laser MFP 178nw  

 

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