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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-06-2022 06:44 AM

HP Recommended
Operating System: Microsoft Windows 11

This is for an HP Color LaserJet Pro MFP M479fdn. I have 6 of these items that all behave the same. I did not but these at one goal. They are from different resellers 

When scanning from the top feeder ADF  (not the flatbed) the document comes up with a line. After many cleanings it can come right for one copy. This is the case with all other HP printers I have. It is frustrating. What do I do, Same output scanning from macbook, scanning to usb etc. I normally scan to email

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