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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-03-2023 08:05 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have an HP color laserjet Pro MFP M479fnw, which stopped scanning last week. It was working fine before and just stopped working, and here is the error: The printer is unable to validate the server’s security certificate because the certificate is either self-signed or has been issued by an unknown authority. To enable the printer to validate the certificate, import trusted CA (Certificate Authority) certificates into the printer. Could you please assist if there is any way to fix it? I appreciate any help you can provide.

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