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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-23-2023 05:07 AM

HP Recommended
Product: HP Deskjet F4580 All-in-One Printer
Operating System: Microsoft Windows 11

Cant scan - need driver.

windows support says driver not available

Category:
3 REPLIES 3

‎01-26-2023 09:50 AM

HP Recommended

@RealMikeBravo

 

Welcome to the HP support community.

 

I understand that you are unable to find the printer driver, I am glad to assist you.

There is no driver available for Windows 10 OS for this printer.

Here is the link for your reference:- Click here

You might have to upgrade the printer to use on Windows 11 computer.

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎01-27-2023 01:58 AM

HP Recommended

Hi Sandytechy20,

Just to be clear.

Although this printer printed and scanned 4 weeks ago on my old PC with windows 10 it will not now, or ever work on windows 11. I have to bin a working printer with all its expensive HP ink cartridges and buy a new one?

 

kind regards

MB

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‎02-23-2023 04:19 AM

HP Recommended

@RealMikeBravo 

 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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