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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP DeskJet Ink Advantage 5075 All-in-One Printer
Microsoft Windows 11

Hi All,

I usually take a lot of photocopies for my work, I am using the 5075 inject printer which has a 'copy' function. I place my required documents on the flat bed and press on copy it used to work fine. From today when I press 'copy' its says accessing 'webservices' and then displays some **bleep**ty email address, a message 'status connected' and HP eservice on and doesnt go beyond that. 

 

Today I had to scan the documents and print. Please can someone here help me how to come back to the old school method, place the document on flat bed, hit the copy button, chose black or white, no of copies and get my copies out. I am tiered of these stupid updates.

 

 

 

 

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