HP ENVY 5534: Can´t scan without ink?

[User0815]

Hi,

is it possible that I can not scan if the ink cartridges are not in the printer?

Best regards

Johanna

[Dragon-Fur]

@User0815 

I believe you are correct.

This is a printer that also provides a scan ability.

The printer likely requires the ink to be installed and functional .

A quick check...

The User Guide explains that you can use the Single-cartridge mode (just black ink) and still be able to copy and print.  It is possible that single-cartridge-mode includes the ability to scan.

Not sure if the Print and Scan doctor would trip over this one or not.

Worth a try:

 Resolving a 'Scanner Failure' Message When Scanning, Copying, or Faxing

Doctor download is about halfway down the page on the center-left.

Reference and Resources – Places to find help and learn how to use your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5534 e-All-in-One Printer

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[ShlomiL]

Yes indeed, using single-cartridge mode you would be able to scan as well,

Without any cartridge installed the printer is in an error condition, with such scanning would not be possible.

Shlomi

[Dragon-Fur · Accepted solution]

@ShlomiL 

Good News.  It made sense to me that the one cartridge would do the trick.

Smiling.

 Thanks.

[User0815]

Hello,

I was afraid of that, but thank you very much!

Best regards

Johanna

[Dragon-Fur]

@User0815 

You are welcome.

From what I have read about this subject over time...

This is a pretty standard requirement for a printer.  The devices are printers first and "scanners" second.  The printer requires ink to keep the whole mechanism working.  I would guess manufacturing is more efficient and less expensive to tie all the working parts together (ink, carriage movement, lights, other mechanics).  This is a guess, of course. 

At least this printer just needs the one black cartridge.

Ink cartridge information for the HP ENVY 5530 e-All-in-One Printer series.

Printer model	Country/region printer was purchased	Ink cartridge name
HP ENVY 5530 e-All-in-One Printer HP ENVY 5531 e-All-in-One Printer HP ENVY 5532 e-All-in-One Printer HP ENVY 5534 e-All-in-One Printer HP ENVY 5535 e-All-in-One Printer HP ENVY 5539 e-All-in-One Printer	North America and Asia Pacific, including Japan (excluding India, China, and Indonesia)	HP 61 Black HP 61 Tri-color
Western Europe	HP 301 Black HP 301 Tri-color
Middle East, Africa, Latin America, and CIS	HP 122 Black HP 122 Tri-color
China, India & Indonesia	HP 802 Black HP 802 Tri-color

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