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HP Envy 6055
Microsoft Windows 10 (64-bit)

I just purchased this new HP ENVY 6055 and noticed after setup that the only control panel light that is lit is the WIFI.   The others are not lighted and I have to use a flashlight to even tell what buttons are available more or less what they do.  The manual does show the button functions but I can't even see the buttons without using a flashlight.

 

Is there a way to turn on the control panel button lights?

 

Are there any sticky decals available to show which buttons perform said function?

 

I tried the latest firmware update but my printer was already up-to-date.  Perhaps a firmware update is needed to trun the button light on.

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Big_Dave ,

Thanks for using the HP Support Community.

 

This printer is designed as such - it's the modern Smart Contextual User Interface.  The control panel will light up only when there is a need, for example, when you load a document into the document feeder (for the HP Envy Pro 6455)  or open the scanner lid (like your printer), it will light up the "Copy" menu.

 

These resources will be useful:

Review-

https://www.youtube.com/watch?v=SPlppaKYS78

 

How to use the Smart Contextual UI to Copy-

https://www.youtube.com/watch?v=0m9WFf2LY_I

 

Reset Wireless -

https://www.youtube.com/watch?v=TWBAFvOJuGk

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

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Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to copy a document using the Smart ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. A review of the HP Envy Pro 6455 All-In-One Printer. This ...
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HP Recommended

Hi @Big_Dave ,

Thanks for using the HP Support Community.

 

This printer is designed as such - it's the modern Smart Contextual User Interface.  The control panel will light up only when there is a need, for example, when you load a document into the document feeder (for the HP Envy Pro 6455)  or open the scanner lid (like your printer), it will light up the "Copy" menu.

 

These resources will be useful:

Review-

https://www.youtube.com/watch?v=SPlppaKYS78

 

How to use the Smart Contextual UI to Copy-

https://www.youtube.com/watch?v=0m9WFf2LY_I

 

Reset Wireless -

https://www.youtube.com/watch?v=TWBAFvOJuGk

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to copy a document using the Smart ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. A review of the HP Envy Pro 6455 All-In-One Printer. This ...
HP Recommended

Send me a flash light if you can't fix the control panel button illumination. It seems to be backward illumination logic.  An alternative would be button sticky decals.

 

Your response is fair enough but product improvement is needed.

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
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