HP ENVY 7645 e-All-in-One Printer was supposed to have OCR scanning. Where is it?

[jcafretplayer]

Read iris not on install disk. This is supposed to have OCR. Whats going on HP?

[asmita6658]

@jcafretplayer

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand there's an issue with the OCR.

Don't worry, I'm here to help.  

Let's try these steps -

1) In the search box, type and open "Uninstall a Program". 
2) Look for HP Printer software. 
3) Right-click to uninstall. 
4) In the search box, type and open “Devices and printers”. 
5) In the Devices and Printers, look for your HP printer. If you see it listed right-click on it and choose “Delete” or “Remove Device”. 
6) Open the run command with the "Windows key + R" key combo.  
7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”). 
8) Click on the "Drivers" tab. 
9) Look for HP Printer driver. If you see it Click on it and click “Remove” at the bottom. 
10) Select Ok. 
11) Select Apply and Ok on the Print Server Properties windows. 
12) Close Devices and Printers Once the software and drivers are removed. 
13) Restart the computer. 
14) Download and install the software and drivers from here.

You may also refer to "How do I save a scan as an editable text file?" from this document.

Hope this helps!

Let me know how that goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day ahead 🙂

[jcafretplayer]

I did everything as instructed, Still no OCR Capabilities. Your hyperlink as I downloaded said Full featured software but as I installed it only stated basic... What is that about? Next solution please.

[asmita6658]

@jcafretplayer

Thanks for getting back to us. 

Did you get a chance to look at "How do I save a scan as an editable text file?" in this document yet? 

Let me know.