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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎04-13-2024 05:13 AM

HP Recommended

While it would be best to be able to scan using hp Easy Scan and save to a file I did find that since my hp printer has a USB port I can scan to the USB drive and then insert the USB drive into my computer and access the saved document.  We still need hp to update Easy Scan.

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‎04-13-2024 01:06 PM

HP Recommended

I had same problem after the Feb 2024 HP update to 2.0.  My workaround for it is: After scanning all pages, press DONE. Go to FILE, Save, and choose to save as jpg onto desktop. It will create a jpg of each page. I then open a new doc, place the JPGs in the doc, and then export the doc to a pdf. Yes, it involves a few more steps, but it only takes about two minutes to get a few pages into pdf format using this workaround. (Unless, of course, you had scanned 100 pages!). Hope this helps.

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‎04-13-2024 01:13 PM

HP Recommended

I had same problem with my Macbook Pro M1 after the Feb 2024 HP update to 2.0.  My workaround for it is: After scanning all pages, press DONE. Go to FILE, Save, and choose to save as jpg onto desktop. It will create a jpg of each page. I then open a new doc, place the JPGs in the doc, and then export the doc to a pdf. Yes, it involves a few more steps, but it only takes about two minutes to get a few pages into pdf format using this workaround. (Unless, of course, you had scanned 100 pages!). Hope this helps.

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