HP Easy Scan not working

[hamburger99]

I've been using HP Easy Scan for quite some time.   Recently it works fine however when I save the scan to a PDF the pages of the PDF are all blank.   I've also recently upgraded to macOS Ventura 13.0.    Any thoughts would be appreciated.   Thanks.

[sandytechy20]

@hamburger99

Welcome to the HP support community.

I understand that you are getting scanning issues, I am glad to assist you.

This seems to be a driver issue, follow these steps to fix the issue.

Uninstall the printer driver and install the driver using HP Smart app

• Run HP Uninstaller or delete printer folders from the Mac to uninstall the HP software and drivers.
• Click the Spotlight icon , and then search for and open the Applications folder.
• Open the HP or Hewlett Packard folder.
• If HP Uninstaller is in the folder, double click it, and then follow the instructions to complete the uninstall.
• If HP Uninstaller is not in the folder, continue with these steps.
• Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock.
• Click the Spotlight icon to search for and open the Printers folder.
• Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock.
• Restart the Mac.
• Right-click or press the Control key and click the Trash icon, and then select Empty Trash to complete the uninstall.

Install the printer using HP Smart app

Here are the steps:- Click here

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.