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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-13-2020 10:22 AM

HP Recommended
Product: HP envy 5000
Operating System: Microsoft Windows 10 (32-bit)

I can't figure out how the change the default directory for scanning files.   I have looked through the HP smart app and not found anything.  A related post from 2017 does not work (it says I should have a HP 5000 app which isn't on my computer).  This should be a simple thing to do especially since the default directory is not particularly easy to find.  Thanks!

Category:
1 REPLY 1

‎12-15-2020 11:51 AM

HP Recommended

@BillXX13

 

Welcome to the HP Support Community.

 

This document should help you: https://support.hp.com/in-en/document/c04675142 (Scan a document or photo from your printer)

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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