• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎10-10-2022 07:05 AM - last edited on ‎10-10-2022 07:21 AM by Retired

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

Hello, 

a few weeks ago, my printer and scanner suddenly didn't work any more. I did what you adviced on this forum (reinstall pilot-thanks Betty) and it worked, but the day after, no more. 

 

[Content Removed]

and it works again, even after restarting computer (even if I didn't succeed to find this teredo tunneling file).

 

But again, if the printer works, the scanner doesn't work any more and I don't find how to do the same process for it.

 

Thank you in advance from Paris 🙂

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.