HP Envy 6200 series fail to scan

[Dan-89]

This concerns an error message received on a HP Envy 6200 series printer when initiating a scan from a Windows 10 laptop with a wi-fi connection to the printer.  Error code 0X00829C98 is displayed when initiating a scan after printing.  Error can be cleared with a hard reset of printer and then scan is successful.  What is causing the error code and how to avoid this problem.

[Echo_Lake]

@Dan-89

Welcome to the HP Support Community.

I understand you are not able to scan due to an error code. I'd be happy to assist you.

Let us try these steps to resolve this issue:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

And, also update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.