HP Envy 7640 ADF stopped working after document jam - clicking sound tries to pick up

[scdancy]

ADF does not pick up when paper inserted into feeder.  Instead, clicking sound at once when ADF attempt to grap the paper. 

[TEJ1602]

@scdancy, Welcome to HP Support Community!

I see that the ADF does not pick up the paper when loaded, this could be an issue with the feeder mechanism. Let us try to isolate and resolve the issue-

Reset the printer-

1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
9. Wait until the printer is idle and silent before you proceed

Follow the steps from the document  ADF does not pick paper or feeds in too many sheets.

Hope this helps! Keep me posted. 

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