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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-11-2018 10:41 AM

HP Recommended
Product: Envy 7640
Operating System: Microsoft Windows 8.1 (64-bit)

When scanning from the flatbad on my HP Envy 7640, the scan size is always 8 1/2" x 11" even if the document I am scanning is 5" x 7". This results in me having to crop all the documents I scan to the original size. Is there a setting I can change to have the scanner detect the size of the document being scanned?

5 REPLIES 5

‎10-11-2018 11:24 AM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

I don't know of any setting that will make this possible .And i haven't really tried to see what possibilities there is to over come this.But i will look out to the solution for this.Hope this helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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‎10-11-2018 11:24 AM

HP Recommended

Hi,

From the printer icon on your desktop or on the start menu (HP Envy 7640) click on Scan, then on Scan a Document or Photo.

 

Ensure the Scan Type is set as Photo and not as Document.

 

Ensure the Scan Size is set as Auto Detect Size and press on Scan.

 

Now it will auto crop the detected image on the flatbed glass.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎10-12-2018 09:36 AM

HP Recommended

This resolved my issue if I was scanning from my laptop that is connected to the HP Envy 7640. 

I need to clarify my question in more detail. I am scanning from the flatbed directly to a USB Flash Memory drive as a JPG at 600 DPI. This is when is scans the 5" x 7" photo as an 8 1/2" x 11" document.

 

At one point over the past two years of owning the Envy 7640, the scanner did auto detect the size to scan.

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‎10-12-2018 10:32 AM

HP Recommended

Thanks for clarifying.

 

From the printer touch Scan and then select Memory Device.

Follow the options on the screen, you should see an option to select a scan size on that screen.

 

Select eight 5 x 7 or Automatic if available and then press Scan.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎10-12-2018 11:38 AM

HP Recommended

Sadly, there is no option for selecting a scan size.

 

Below is the options available.

 

1. Scan

2. Memory Device

3A. File Type

     1. JPEG Color

     2. PDF Color

3B. Resolution

     1. 600 dpi (scanner glass only)

     2. 300 dpi

     3. 200 dpi

 

There is a small icon on the lower left of the screen that allows for a preview of the scan before finalizing the final scan. There are no additional options.

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