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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎10-21-2021 10:59 AM

HP Recommended
Product: HP SCAN Software

Use HP Scan software on my DELL XPS18 with Windows 10. Software is robust with several nice options like searchable PDF and email, etc.

Now have new Dell Laptop 15 with Windows 11 and cannot get same robust Scan software.

 

Category:
2 REPLIES 2

‎10-21-2021 01:45 PM

HP Recommended

Hi,

Please clarify your HP printer model to better understand what Windows 11 software options are available for your printer.

 

Shlomi



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‎10-25-2021 10:11 AM

HP Recommended

HP ENVY Photo 7858.

The scan software on my DELL XPS 18 a create searchable PDF option. Not seen on my new Dell Inspiron 15 laptop.

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