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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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I purchased a HP 4890 Scanner a number of years ago. The software that came with it had a nice feature that allowed the scanning  and auto cropping of multiple 35 mm slides using a Transparent Media Adapter (TMA).  I recently started scanning again after downloading the Windows 8 driver and using some generic scanning software but can only scan the entire window area with no function for selecting and cropping multiple 35 mm slides. I would like to use the original software but cannot get it to load with all the issues with trying to install Windows XP software in Windows 11. The scanner works fine but is there a HP version of scanning software that will scan and auto-crop multiple 35 mm slides using the TMA like the original 2006 software?  Thanks.

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