HP Instant Ink Problem

[Jessica33]

HP instant ink problem.

cannot print.

Visit www.hpinstantink.com for

informantion.........

This keeps showing up when oi try to print!!!! PLEASE HELP ME FIX THIS! 

[A4Apollo]

Hey there! @Jessica33, Thanks for stopping by the HP Support Community!

Is the printer connected to the internet?

Are you using regular ink cartridges on the printer?

Have you cancelled the instant ink contract?

Excellent description and a great diagnosis done. It is greatly appreciated.

To address this message and make sure you receive replacement ink cartridges on time, connect your printer to the Internet, and then verify the connection status on your HP Instant Ink account page.

“Your Instant Ink account page has data on past deliveries and estimated shipments.  It also helps you understand what state your cartridges are in based on HP’s data.  Any issues will be shown with steps to fix.  Please check your account page to see the latest cartridge information by signing into your account at “instantink.com".

This message would normally appear if there is a billing issue with the Instant Ink service. (sometimes it represents a connection issue) If you have enrolled in the Instant Ink program and failed to cancel the service properly.  

If you look at the printers Ink cartridges do they say Instant Ink on them? If they do, you can swap them out for regular store bought cartridges. The printer should then work. 

Refer this article to know more information about instant ink cancellation. Click Here

If you have issues registering in instant ink. Please share instant ink details in a private message, so I can check the records and help you in registering with instant ink.

Instant ink Email Address

Instant Ink Account Number

Also, refer this article to know more about instant ink.

Hope to hear from you soon!

I hope you have a great day! 🙂

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