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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-05-2022 12:27 PM

HP Recommended

Hi All,

I'm trying to find HP Laptop S/Ware or Driver for my Canon Pixma Printer MG3550 that is needed for Scanning documents, Laptop is running Windows 10.

 

Thanks for any help

Category:
1 REPLY 1

‎04-05-2022 12:32 PM

HP Recommended

Hi,

You would need to download and install the latest printer drivers provided by its manufacturer:

https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_ser...

 

Your hardware manufacturer provides a driver for the hardware, HP provides drivers for the PC hardware and not for any other 3rd party hardware.

 

For any problem or issues you may experience with the printer, I suggest checking with your printer manufacturer for any possible help with their software and drivers.

 

Shlomi



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