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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-14-2025 01:54 PM

HP Recommended
Product: HP laserjet 4303dw

Having issue setting up network scan in HP LaserJet 4303dw save to shared network folder in NAS. The issue is the credential I'm using is not working. Tried using the credential of the actual printer and the credential of the NAS but still not working

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2 REPLIES 2

‎03-14-2025 04:50 PM

HP Recommended

What format are you using for the username. Sometimes you need to enter as

 

Devicehostname\username so that printer looks at the correct place to verify credentials.

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‎03-18-2025 12:02 AM

HP Recommended

are you referring to the hostname of my pc?

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