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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎03-20-2018 09:17 AM

HP Recommended
Product: LaserJet M1522nf MFP
Operating System: macOS 10.13 High Sierra

My customer owns a HP LaserJet M1522nf MFP (connected via USB) and uses it with a Mac running macOS High Sierra 10.13.3. 

 

While printing works fine. I am unable to get the scanner working as it doesn't allow me to install the drivers. 

 

Is this MFP incompatible with macOS 10.13.3 or is there a workaround I can use to get the scanner functioning again?

 

 

Thanks very much to all.

1 person had the same question
2 REPLIES 2

‎03-20-2018 12:32 PM

HP Recommended

Hi,

Scanning was supported for your printer on Lion, OS X 10.7 or earlier versions only.

 

Starting from 10.8 or any later version only print and fax capabiltieis are available and scan is no longer supported as listed by below chart:

https://support.hp.com/us-en/product/hp-laserjet-m1522-multifunction-printer-series/3442750/model/34...

 

Although scan drivers are no longer provided by HP you may try the 3rd party Vuescan application which seems to support the M1522 model:

https://www.hamrick.com/vuescan/hp_laserjet_m1522.html#technical-information

 

Regards,

Shlomi



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‎03-21-2018 12:16 AM

HP Recommended

Thank you very much, Shlomi. I will give it a shot and let you know.

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