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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-24-2024 03:50 PM

HP Recommended
Product: HP LaserJet MFP M234sdw Printer

When I scan by putting my document on the glass, I have no issues.  However, when I scan by running my document through the document feeder, I am getting a faint black line going down the middle of my scan.  Has anybody experienced this, and if so, how did you fix it?

 

Thanks!

Category:
1 REPLY 1

‎07-29-2024 09:59 AM

HP Recommended

Hello @stlaccountant ,
Welcome to the HP Support Community!

Andr1611_0-1722268672973.png

Also use a magnifying glass. Some impurities cannot be seen with the naked eye!
I hope this helps.

 

Kind Regards
Andr-1611

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