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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-29-2024 09:53 AM - edited ‎02-29-2024 09:55 AM

HP Recommended

I cannot scan from the printer feeder when using the control panel on the printer "scan to computer"   It will not take the paper from the feeder.   Will scan from the glass.  If I scan from the computer, I can use the feeder.   It was working fine not two days ago.  This is a HP LaserJet Pro MFP 3101

 

 

 

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1 REPLY 1

‎02-29-2024 06:40 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Scan to Computer uses the last known scan settings. This resource explains how to use Scan to Computer correctly:

https://www.youtube.com/watch?v=70GlNM9ytbc

 

For more help resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgfJ1LwaS5g6lnUnuGpO842

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
HP Officejet 4650: How to use "Scan to Computer" properly
HP Officejet 4650: How to use "Scan to Computer" properly
youtube.com/watch?v=70GlNM9ytbc
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to use "Scan to Computer" properly. The feature uses the last known "Saved" settings of the Scan software. We will demonstrate how it works in this video. This is applicable to ALL the HP
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