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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-24-2022 02:54 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Changing SMTP server from internal to external.  When trying to scan to e-mail, now receiving "Cannot  resolve the SMTP server.  Check the SMTP and DNS server settings with your system administrator or Internet Service Provider"  error. When accessing the HP LaserJet Pro M477 web interface, under Network tab and IPv4 configuration there is no place to manually add DNS server IP.  Where can I add DNS servers?

 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-24-2022 03:16 PM

HP Recommended

Welcome to the forum.

Click the Networking Tab.

Click on Network Identification.

There you may set the DNS address

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎03-24-2022 03:16 PM

HP Recommended

Welcome to the forum.

Click the Networking Tab.

Click on Network Identification.

There you may set the DNS address

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

1 person found this reply helpful
Was this reply helpful? Yes No

‎03-24-2022 03:19 PM

HP Recommended

That was it, thank you!

Was this reply helpful? Yes No
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