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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP LaserJet Pro MFP M428fdw
Microsoft Windows 10 (64-bit)

Dear community,

 

I intend to buy the following printer:  HP LaserJet Pro MFP M428fdw.

Unfortunately I cannot find in the users manual the info, if it is possible to forward the incoming faxes to an email address or to save them as PDF to a given folder. 

I know that this is an existent function for some printers but not sure if the specified printer offers it. 

Many thanks in advance for your answers.

Best regards!

2 REPLIES 2
HP Recommended

Feature is called digital fax and yes you can save faxes, requires you to install the digital fax application  on a computer. If you do a lot of faxing, the m528 is a better choice and can email or save fax to folder with no computer required.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Dear Repairatrooper,

 

many thanks for your helpful answer!

What I basically need is a 4 in one printer (print/copy/scan/fax), having the following abilities:

- work as a network printer

- print black/white only (don‘t need color printing and want to avoid getting all the time warnings saying that the color toners must be replaced)

- send outgoing faxes on the regular way (by putting a piece of paper into the device)

- receive incoming faxes directly on a folder or on an email

- scan to email or folder

 

There aren’t that much incoming faxes a day, maybe about 20, so I hope that M428fdw would be a good choice?

There’s one point where I’m not sure if I got you right: do I need to always use the digital fax application in order to save an incoming fax to a specific folder or can I set up the device via digital fax application only once, so that all incoming faxes will be automatically saved into the pre-set folder?

Many thanks in advance for your valuable help!

 

 

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