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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-22-2023 02:15 PM

HP Recommended

Please help I have two HP LaserJet Pro MFP M428fdw machines and neither one of them will successfully test when configured to scan to email. I've tried multiple times to get this to work. troubleshooting included trying ports: 25,465, 587, 2525, and 25025. I've set and SMTP profile and default email address as well (if that matters)

Screenshot 2023-08-22 131156.png

 

I get this error every time

Screenshot 2023-08-22 131401.png

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