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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-09-2022 12:38 PM

HP Recommended
Product: HP LaserJet 4345x Multifunction Printer

I have an HP 4345mfp printer. After going to sleep, it wakes up with the "light/dark" settings for both copying and scanning reset to the lightest possible setting. I have checked everywhere in the admin panels - both on the unit itself and in the web interface, and there appears to be no way to change this default. This problem just started recently. For years it always defaulted to a light/dark setting in the middle of the range. Please see attached screenshots and advise. 

 

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Category:
1 REPLY 1

‎03-14-2022 09:30 PM

HP Recommended

There should be a default in the copy settings in the Embedded Web Server but it has honestly been 5 years since I worked on a machine of this age. According to the user guide it is under the originals sub menu and it is original density you want to change.

 manual here; https://support.hp.com/ca-en/product/hp-laserjet-4345-multifunction-printer-series/415204/manuals

 

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