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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-28-2025 10:50 AM

HP Recommended
Product: HP LaserJet Pro MFP 4101fdwe Printer

HP Laserjet Pro MFP 4101fdw - the scanned pages have a vertical line on the right side of all pages.  Can this be fixed?

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‎04-28-2025 12:20 PM

HP Recommended

Right after posting about this scan issue, recommendations came up to the right that worked.  I cleaned the upper glass area.  This is not the glass for copying but the small strip of glass above that for the scanner.   Thank you HP community!

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‎04-28-2025 12:20 PM

HP Recommended

Right after posting about this scan issue, recommendations came up to the right that worked.  I cleaned the upper glass area.  This is not the glass for copying but the small strip of glass above that for the scanner.   Thank you HP community!

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