HP Office Jet 8600 stopped allowing scan to email, says credentials are incorrect

[JLSears]

Scan to email has been working for YEARS and suddenly it stopped saying the credentials are wrong.  Went to printer website resubmitted credentials

[Dragon-Fur · Accepted solution]

@JLSears 

Welcome to the HP User Community.

IF your issue is related to Google having shut the door on "Less Secure Apps", then the following might be useful.

Less secure apps & your Google Account 

Any warnings, I think, are not as important as the fallout from the change that took place 30-May-2022.

If the printer supports SMTP and you are using the Embedded Web Server (EWS) to set up the Scan to Email Profile,

(then)

Your setup might have been impacted by the recent Google decision to permanently disable "Less Secure Apps".

If that is the issue,

(then) you must enable 2-Step verification and then assign an Apps Password.

This video will quickly show you how to set up scan to email with an HP printer with **bleep** AND keep the 2-Step verification security feature. App Passwords

Set up Scan to Email HP Printer with 2 Step Verification on **bleep** and Google

What else?

Not sure whether Yahoo has followed suit and completely locked down the "less secure" access.

Yahoo does provide an "App Password" mechanism.

Article here as FYI

Ways to securely access Yahoo Mail 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

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HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911 

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[JLSears]

Thank you Dragon-Fur!

[Dragon-Fur]

@JLSears 

You are most welcome.

Happy Scanning!

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"