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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP OfficeJet Pro 6978 All-in-One Printer

Wireless connection to my printer IS working. But it will not scan to email. Message on printer screen says: "printer could not connect to Web services. Server might be busy. Try again later." This has been ongoing for 3 days. I think I might need to set up a new email on the printer? I cannot seem to find the email. When I hit "display email address", the screen switches to "acquiring email address" and it keeps buffering.

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