HP Office Jet Pro 9015 does not scan legal-sized documents

[TJBTJB]

Despite selecting LEgal Page Size in HP Scan and Capture APP, HP OfficeJet Pro 9015 does not scan legal-sized documents. It cuts off at 8.5 x 11 letter size. The same thing happens with the Windows App (which does not offer a legal paper size). Is the HP OfficeJet Pro 9015 incapable of scanning legal-sized documents?

[Dragon-Fur]

@TJBTJB 

Welcome to the HP Community Forum.

The printer supports scanning to Legal size using the ADF.

 Product Specifications for the HP OfficeJet Pro 9015 All-in-One Printer (1KR42A)

Section Scan

Scanner advanced features	OCR (Optical Character Recognition); Smart Taks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients, print
Scan technology	Contact Image Sensor (CIS)
Scan speed (normal)	Up to 8 ipm (200 ppi, b&w); Up to 8 ipm (200 ppi, color)
Scan resolution, hardware	Up to 1200 x 1200 dpi
Levels of grayscale	256
Bit depth	24-bit
Maximum flatbed scan size (metric)	215.9 x 297 mm
Maximum flatbed scan size (U.S. standard)	8.5 x 11.7 in
Minimum ADF scan size (metric)	127 X 127 mm
Minimum ADF scan size (U.S. standard)	5 x 5 in
Maximum ADF scan size (metric)	215 x 355 mm
Maximum ADF scan size (U.S. standard)	8.5 x 14 in
Twain version	Version 2.2

If you have not done so,

1. Install the Full Feature Software / full driver printer software
2. Optionally, Install the Universal Scan Software

Installing the full driver printer software might be enough to add / support the choice to scan Legal size in HP Scan and Capture.

If HP Scan and Capture is still stubborn, use HP Scan.

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Printer - Full Feature Software - Install

Video

HP OfficeJet 9010 | 9015 | 9018 | 9019 : Download & Install HP Full featured software 

If you have not done so, consider

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP OfficeJet Pro 9010 EasyStart Printer Setup Software – Offline Use Only 

Installation

• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

Next,

Optional -- Supported for your printer

Next – HP Universal Scan Software - Model Dependent –

•  HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software.  HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop.
• Note:  HPUS can be installed as standalone or installed after the full feature printer software.
• After the software is installed, Restart the computer and sign in
• HP Universal Scan Software provides a larger GUI to make using the software easier on high-resolution screens.   New features have been added to the main menu to help with navigating the settings.

 HP printers - Scan as Editable Text (OCR) with HP Scan (Windows)

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The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

NOTE:  The HP Universal Scan Software installs an additional Scan shortcut on the Desktop named "HP Scan"

Example - Windows - Full Feature Software - Installed

 Programs_and_Features_Printer_Desktop_Icons_11

Examples

Full Feature Software > HP Scan - Menu > More > Scan > sub-menu Input / Output Page Size

9025_HP_Scan_Menu_PDF_More_Scan_Output_2

Example - HP Scan and Capture - Menu Options / Preferences

Scan_and_Capture_Document-Photo_Settings_2

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References / Resources / Examples

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

* NOTE:  The correct HP drivers for your scanner must be installed from HP's Support Website.

HP Scan and Capture features an adjustable screen size.

Application controls / options

Windows 10 -

Settings > Apps > Apps and Features

Windows 11 - 

Settings > Apps > Installed Apps

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

Examples - HP Scan and Capture

HP Scan and Capture - "First time use" - Add Device (Add your printer to the application)

Scan_and_Capture_Add_Select_Device_2

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Example - Windows - Printer Software - Parts

Parts_to_Printer_Software_8

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9015 All-in-One Printer 

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