HP OfficeJet 3830 randomly scans & sends somewhere

[eversam]

For the last few months our HP OfficeJet 3830 will randomly scan and then after it scans it says something about "sending". This has me concerned that someone is maliciously connecting to our printer/scanner trying to capture anything we may have left on the scanner. 

I've checked to make sure the printer is up to date and it is. 

Worth mentioning is we're subscribers to HP instant ink monthly.

How or where can I check what is going on to cause this and how do I disable it?

[Kumar0307]

@eversam, Welcome to the HP Support Community! I’m here to help.

To assist you better, is the printer connected to a private network?

Only those who have access to this network can access the printer. Check the connectivity.

Also, go to Setup > Network > Turn off wifi-direct

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[eversam]

Thanks for your reply, Kumar. I don't have those settings within "Setup". 

What I have on my HP OfficeJet 3830 is

Setup > Network Setup > (but no wifi-direct option)

I also have a 

Setup > Web Services > Remove Web Services option but if I remove that it says Instant Ink will no longer work and we subscribe/use that.

Do you have any other recommendations? I've just been keeping the printer off until we need to use, which is not too convenient!

[Kumar0307]

@eversam

If it is already set to ON, turn it OFF.

Let me know how it goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!