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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

We used to press the fax icon at the bottom of the screen and them would see the “fax now” icon or “fax later” icon. Now all of a sudden we only get “send and receive” icon that never allows you to enter a fax number or send later. We used to press “fax now” then a screen would pop up for you enter the phone number and then you would press start black or start color. Can someone please help!!

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