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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-16-2020 11:36 AM

HP Recommended
Product: HP OfficeJet 5260 Printer/Scanner
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Officejet 5260 all in one printer/scanner and can only scan one photo at a time as well as it doesn't crop the photo while scanning. How can I change these features or can I? Thanks, Linda

1 person had the same question
1 REPLY 1

‎04-16-2020 11:49 AM

HP Recommended

Hi,

make sure you use the HP Basic Device Software, which can be accessed using the HP Officejet 5200 icon on your desktop or under Apps > HP.

Click Scan a Document or Photo.

Select Save as JPEG.

Ensure the Scan Type is set as Photo and the Size as Auto Detect.

 

Now click Scan and check for any difference, this should allow auto-cropping multiple photos from the flatbed.

 

Shlomi



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