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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-05-2017 11:15 AM

HP Recommended
Product: HP OfficeJet Pro 6970
Operating System: Microsoft Windows 10 (64-bit)

I just purchased this printer and am trying to understand what the front usb port is used for.  I am hoping that it can be used to store scans, but when I plug in a usb drive, it says that it isn't supported.  Is it not used that way, or do I need to purchase a certain one?

 

Any help is greatly appreciated.

 

Phil

2 people had the same question
2 REPLIES 2

‎07-05-2017 12:45 PM

HP Recommended

According to this spec: https://support.hp.com/us-en/document/c05061732

The product can only read memory devices that have been formatted using the FAT, FAT32, or EX-FAT file system. 

HP has fully tested the following USB flash drives with the printer:
  1. SanDisk Cruzer Contour 16 GB
  2. Transcend 8 GB USB 3.0 SUPER SPEED
  3. Kingston DataTraveler II USB 3.0 32 GB
  4. Lexar JumpDrive 2.0 Pro (2 GB)
  5. Sony Micro Vault USM128EL 128 MB

   NOTE:

You might be able to use other USB flash drives with the printer. However, HP cannot guarantee that they work correctly with the printer because they have not been fully tested.
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‎07-07-2017 10:58 AM

HP Recommended

Thanks Charles.....

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