HP OfficeJet Pro 9125e unable to copy/scan legal size

[menchie1110]

Hi.

I have a new HP OfficeJet Pro 9125e and unable to copy/scan a legal size document.

I have tried all settings and no success at all.  Please help

My older hp office jet pro 8035 is capable of doing it.   

[Dragon-Fur · Accepted solution]

@menchie1110 

Welcome to the HP Community --

Update / Edit - Add Example for EWS - Copy

The 9125e is similar to the 9135e (shown in the examples).

The printer can read an original Legal Size document (in the ADF) for Copy - Unfortunately, the printer can not copy AND print that size (as an output).  The output for Copy must be Letter / A4 and should be "fitted" to the supported output paper size.

Your printer can scan a legal size (1 or 2 sided) document using the ADF and EWS.

Read about using EWS in your printer's user manual:

 User Guide - HP OfficeJet Pro 9120e Series

Search the document for keywords:

• PIN
• EWS

Examples - Embedded Web Server (EWS) 

• Copy Default Options
• Scan to Network Folder
• Scan to Email

Alternate Format EWS – Select New Printers and select LaserJet Printers

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Copy > Default Copy Options

EWS_9135_Copy_Default_Copy_Options_7

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Scan > Scan to Network Folder > Default Job Options

and

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Quick Sets > Select - Add / Edit / Copy / Delete Quick Set Profile

EWS_9135_Scan_to_Network_Folder_Default_Job_Options_5

AND

Open your Browser > Type / enter the Printer IP address into URL / Address bar

1)  Section General > Email Servers

And, next

2)  Section Scan > Scan to Email

EWS_9135_Scan_to_Email_Default_Options_9

HP OfficeJet Pro 9125e All-in-One Printer - Scan Specifications

Digital Sending Standard Features

Scan-to E-mail; Scan to network folder; scan to SharePoint; Scan to thumb drive

Features (facet)

Wireless; Scan to email; Scan to PDF; Two-sided scanning; Two-sided printing; Automatic document feeder; Print from phone or tablet; Fax; Touchscreen; Front USB flash drive port

Scan File Format	JPG, BMP, TIFF, PDF, RTF, TXT, PNG
Scan Input Modes	Front-panel scan, copy, HP Software, EWS, Mobile apps
Scan Resolution, Enhanced	Up to 1200 dpi
Scan Resolution, Hardware	Up to 1200 x 1200 dpi
Scan Resolution, Optical	Up to 1200 dpi
Scan Size Maximum (ADF, Imperial)	8.5 x 14 in
Scan Size Maximum (ADF,metric)	215.9 x 355.6 mm
Scan Size Maximum (flatbed, imperial)	8.5 x 11.7 in
Scan Size Maximum (flatbed, metric)	215.9 x 297 mm
Scan Size Minimum (ADF, imperial)	5 x 5 in
Scan Size Minimum (ADF, metric)	127 X 127 mm
Scan Speed (normal, A4)	Up to 8 ipm (200 ppi, b&w); Up to 8 ipm (200 ppi, color)
Scan Speed (normal, letter)	Up to 8 ipm (200 ppi, b&w); Up to 8 ipm (200 ppi, color)
Scan Speed Duplex (normal, A4)	Up to 4 ipm (200 ppi, b&w); Up to 4 ipm (200 ppi, color)
Scan Speed Duplex (normal, letter)	Up to 4 ipm (200 ppi, b&w); Up to 4 ipm (200 ppi, color)
Scan Technology	Contact Image Sensor (CIS)
Scan Type	Easy slide-off glass, dual pass 2-sided ADF
Scanner Advanced Features	OCR (Optical Character Recognition); Smart Tasks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients

===================================

Message Content References

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9125e All-in-One Printer  

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Question / Concern Answered, Click my Post "Accept as Solution"

[menchie1110]

Thank you Dragon-Fur!!!!  It’s working now.