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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-20-2024 04:10 PM - edited ‎11-20-2024 04:11 PM

HP Recommended
Product: HP OfficeJet Pro 9730e Wide Format All-in-One Printer

I have been using a HP OfficeJet 4630e (until it failed last week) to scan documents in. The scan was initiated via VBA code  in ms access using windows image acquisition (WIA), I have now replaced the printer with a HP OfficeJet Pro 9730e but the scanner does not appear on the list in WIA, is there either a way to make it appear in the WIA list (do i need an additional or different driver) or is there any other VBA code that can initiate a scan from access?

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1 REPLY 1

‎11-21-2024 10:35 AM - edited ‎11-21-2024 10:36 AM

HP Recommended

All sorted, For information you just need to install the basic scan driver alongside the standard HP install  (HP OfficeJet Pro 9730e Wide Format All-in-One series Software and Driver Downloads | HP® Support)

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