HP Officejet 4650 No 'Receive Fax' option on control panel

[SarahLA]

I would like to be able to use the manual receive fax option on my HP Officejet 4650 printer (firmware version CUP1FN2022AR). However, when I select the 'Fax' option on the printer control panel, there is no 'Send and Receive' option displayed. The only options displayed are 'Send Now', 'Send Later', 'Reprint', and 'Setup'. What setting(s) do I need to change in order to have access to the manual 'Receive Now' option from the control panel?

[Raj_05 · Accepted solution]

Hi @SarahLA,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To access the manual receive fax option on your HP Officejet 4650 printer, you may need to adjust the fax settings. Here's how you can do it.

1. Press the "Fax" button on the printer's control panel to access the fax settings.
2. Navigate to the fax settings menu. This may vary slightly depending on your printer model, but typically you can access it by selecting "Setup" or a similar option.
3. Look for an option related to "Receive Mode" or "Receiving Options."
4. Select the "Manual" or "Manual Receive" option. This setting instructs the printer to only receive faxes when you manually initiate the receiving process.
5. Save your changes and exit the menu.

Once you've set the receive mode to manual, you should be able to receive faxes manually by selecting the appropriate option from the fax menu on the control panel.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[SarahLA]

Hi Alden4,

Thank you for the reply.

I don't have any options in the Fax settings menu of my HP Officejet 4650 printer control panel for 'Receive Mode' or 'Receiving Options.'

However, I did realize that when a call is coming in, an option shows up on the printer control panel that allows me to 'Accept' the incoming call. This allows me to manually receive a fax, which is what I was looking for.

Best,

Sarah

[Raj_05]

Hi @SarahLA,

Thank you for your response, 

Is there anything else that I can help you with today?
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support