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- HP Community
- Printers
- Scanning, Faxing, and Copying
- HP Officejet 8025 Scan from Printer to PDF File

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09-04-2020 10:43 PM
I want to be able to scan directly from my printer to my computer in pdf format. Right now it only does it as a picture type file. I know I can do this using software on my computer but that adds steps. My previous HP printer did this no problem.
Also having problems using the ADF to scan directly from printer.
I appreciate any help you can give me. Thanks
09-07-2020 09:01 AM
@ChuckHouston, Welcome to the HP Support Community!
Let's try the following steps:
- From the Start menu click the Gear icon, select Apps, and uninstall the HP Basic Device Software for your printer.
- From the search bar type CMD, right-click on Command Prompt and select Run as Administrator.
- Copy the following command, then right-click the Command Prompt dialog and select Paste, then press Enter till any command completes processing:
takeown /f %windir%\System32\DriverStore\FileRepository /r /d y icacls "%windir%\System32\DriverStore\FileRepository" /grant %username%:(OI)(CI)F /T for /d %G in ("%windir%\System32\DriverStore\FileRepository\hpesclscan*") do rd /s /q "%~G" takeown /f %windir%\System32\DriverStore\FileRepository /A /r /d y
- If your PC language is not in english, please change y for the takeown command (the first and last command to its corresponding value for yes, such as j for Dutch or o for French
- Download and install the latest HP Basic Device Software for your printer as necessary:
https://support.hp.com/us-en/drivers/printers
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee