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‎05-28-2021 03:32 PM

HP Recommended
Product: HP Officejet Pro 8025
Operating System: Microsoft Windows 10 (64-bit)

I can print from computer and scanned pages, but will not make any copies, they are blank. Have rebooted, redownloaded software---what next?

 

Category:
1 REPLY 1

‎05-28-2021 11:45 PM

HP Recommended

Hi,

Please print a Printer Status Report and evaluate the results comparing the shown sample - can you see all colors printed as shown by the sample?

https://support.hp.com/in-en/document/ish_2092911-1930641-16

 

Assuming the report is printed correctly, are you copying from the top Automatic Document Feeder (ADF) or the Flatbed Glass? are you placing the original faced up or down?

 

Shlomi



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