HP Officejet Pro 8630 Driving Me CRAZY!!

[Idar77]

Someone gave me an Officejet Pro 8630, it's in MINT condition. Use to be...Download, stall Drivers, plug in by USB, computer sees hardware, computer installs software. Well...not any more. PLEASE !! Someone who has installed this printer, please tell me the right way. Also... Would HP, on their end somehow thru the internet not allow this printer to accept software because the warranty has expired?; The only thing I can get it to do is scan. I have one more option... Go to Amazon and copy what a guy has to do to get this printer to work. I can't reach out to him, because Amazon does not allow Reviewers to be in contact with future buyers of what they are reviewing. So... I'm asking the community here to help me out.

[Rachel571]

Hi @Idar77,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear you're having trouble with your HP Officejet Pro 8630 printer. Let's tackle this step by step to see if we can get it up and running for you. Also, to answer your question about HP blocking software installation via the internet because the warranty has expired - that's highly unlikely. Printer software and driver support are generally available for the life of the product or as long as the HP supports the device, irrespective of the warranty status.

Here's a general guide on how you can try to install and set up your HP Officejet Pro 8630:

Step 1: Uninstall Existing Printer Software

If you've previously attempted to install the printer but were unsuccessful, it's a good idea to start fresh by removing any existing printer software that might be causing conflicts.

1. Go to your computer's Control Panel > Programs and Features.
2. Look for any HP printer software in the list, select it, and choose Uninstall.
3. Restart your computer.

Step 2: Download the Latest Printer Software

1. Visit the HP Customer Support - Software and Driver Downloads page.
2. Enter your printer model (HP Officejet Pro 8630) and then follow the prompts to identify your printer.
3. Download the latest full software package for your operating system.

Step 3: Install the Printer Software

1. Run the software package you just downloaded. It will typically guide you through the installation process.
2. When prompted, choose the type of connection you are using (USB is recommended for initial setup).
3. Follow the on-screen instructions to complete the installation.

Step 4: Check Printer Functionality

1. Once the installation is complete, try printing a test page to ensure the printer is communicating correctly with your computer.
2. If you want to use the printer over a network (wirelessly or Ethernet), you can usually set this up through the HP software you just installed.

Additional Tips

• Ensure your printer is connected directly to the computer via USB during the installation process and not through a USB hub or docking station, as this can sometimes cause connection issues.
• Make sure your computer is up to date with the latest Windows or macOS updates, as this can affect printer functionality.
• If you're still having trouble, consider using the HP Print and Scan Doctor tool (available on the HP website) specifically designed to diagnose and resolve printing and scanning problems.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support