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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP PageWide Pro MFP 477

HP PageWide Pro MFP 477 - Cannot scan Windows 11 - All setups error out - HP Smart wont download

When running HP Easy start? unknown error. When trying to manually install through windows controller it works, already cleared reg and any residuals from PC, ran all updates, made sure the printer was completely remove3d and when i tried to download HP Smart from the Microsoft store? Error Code: 0x80073CFB.

 

Very frustrated, all i need to do is scan this everliving document, it is not allowing any scans ever, at all.

It is setup under tcp/ip on the network.

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