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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎02-18-2025 04:26 PM

HP Recommended

I'm in the final stages of installing the app to run my HP Photosmart 5520, but then I get this screen and I have no idea what I'm supposed to enter here - something numerical. It won't let me advance past this screen without the correct number. How do I figure out what that number is?

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2 REPLIES 2

‎02-18-2025 04:32 PM

HP Recommended

Here is the screen shot...

Screenshot 2025-02-18 at 5.21.19 PM.png

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‎02-18-2025 05:22 PM

HP Recommended

Hi joelfed

 

Please try: Start the app again... On the terms acceptance page, it says "for more information or to change user settings, click here." Click here and uncheck both boxes, return to the acceptance of conditions page and continue.

 

I hope the above is helpful



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