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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-20-2020 09:43 AM

HP Recommended
Product: HP OfficeJet Pro 9010
Operating System: Microsoft Windows 10 (64-bit)

I have an HP OfficeJet Pro 9010 Printer/scanner.  When I scan something on the flatbed, it often comes out crooked.  Is there a way to straighten the scan on the screen (not keep trying to readjust the piece on the flatbed of the scanner)? 

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2 REPLIES 2

‎10-20-2020 10:32 AM

HP Recommended

Hi,

When you load a page on the paper, be sure to slowly close the top cover, closing it fast may move the original a bit.

 

Also, from the HP Officejet Pro 9010-HP Scan software, click on More >

Select Document and then check the box next to Straighten Content, then click on Scan.

 

Please let me know of any problem,

Shlomi



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‎12-03-2020 10:51 AM

HP Recommended

I believe you previously gave me a link to download the more detailed software (not HP Smart) for the HP OfficeJet Pro 9010.  I now have a new computer and would like to install it on the new laptop.  Could you please provide me the link again?    THANK YOU!

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